At first glance, while ad hoc support may seem a more attractive option, especially for small businesses, Managed IT services may in fact be the more cost-effective solution.
Ad Hoc Support
Ad Hoc support will be there when you need it, allowing you to function otherwise independently, spending only when the business requires it. However, ad-hoc IT support is only there when you need it, and may not be able to respond as quickly and efficiently as you might like. Equally, ad hoc services benefit from providing temporary solutions to your IT problems, rather than long term ones. In other words: they fix your problems; they don’t prevent them.
Managed IT Services
Managed IT services work alongside your business to maintain your systems and think proactively to prevent issues that might arise. As a result, businesses can continue to operate at their full capacity, avoiding falls in customer satisfaction and sales. No matter the size of your business, IT is a universal essential and Managed IT services ensure that it is up and running at all times.
Additionally, the flexibility that is often attractive about ad hoc services is often also available in Managed IT services: with different levels of support and contract, financial and practical flexibility is common, and is tailored to the requirements of the business. Regardless, ad hoc solutions can be a good initial solution for very small teams or new businesses that don’t yet want to commit to managed services. Rather than paying for a comprehensive service that might not be completely required, the more informal, ad hoc approach enables businesses to get to grips with what suits them.
If you’re interested in finding out how you can use Managed IT services in your business, you can read more about them here, or speak directly to one of our experts by contacting us. Corona IT Solutions provides tailored and flexible Managed IT services to suit you, with 24/7 availability and a wealth of experience to keep your systems running at their most efficient.
