Support

If you have a support portal login, you can sign in here.

For Windows users with an SOS support issue, you can download our support software here: Download Windows SOS Support Software

For Mac users with an SOS support issue, you can download our support software here: Download Mac SOS Support Software

Submit a support request:

If you are unable to use the support portal login above, customers with an ongoing support contract can use this contact form to log a support ticket.

Please fill in as much detail as possible so we can route your support ticket to the appropriate team.