Over the past year, a huge number of small businesses have made the switch to using VoIP phone systems. Now more than ever, small businesses need to be as agile and mobile as possible, and having a VoIP can really help with facilitating that. Before we get into discussing the benefits of making this change, let’s establish exactly what a VoIP is.
VoIP stands for Voice over Internet Protocol. You might have heard of ‘broadband phones’, ‘IP telephony’ or ‘internet telephony’ – they’re all different terms for the same thing. As their names suggest, these phone systems use the internet, rather than a regular mobile or landline network, to place and accept calls. While traditional telephone systems use analogue lines to carry voice signals, VoIPs convert these into digital signals and then use your broadband to send them as data.
1.Dramatic Cost Savings
The main benefit of using a VoIP system is the cost savings you can expect to make. VoIP services tend not to entail the annual maintenance fees or hidden costs that come with traditional phone services. Companies can reduce their monthly telecom costs by over 50% by transferring to VoIP, and small businesses can maximise their savings even further by opting for a pay-as-you-go VoIP bundle based on minutes, rather than paying a fixed price per user. If you have an iPhone or Android, you could even check out whether one of the free VoIP apps might fit your needs.
2. Ease of Set Up
Installing an on-site phone system can take a great deal of time and money. Setting up a VoIP, on the other hand, doesn’t require any particular technical proficiency and also doesn’t come with a giant price tag. In less than an hour, you can configure a multi-line VoIP system for your business, and all you need is an internet connection! The remote-ready nature of a VoIP has convinced many business owners to make the switch, as they consider how to safeguard against profit loss in the face of future lockdowns and national restrictions.
3. Excellent Call Quality
As internet bandwidth has increased over the years, VoIP call quality has also seen dramatic improvements. Dependent on your internet service provider, VoIP technology can make the audio quality of your phone calls twice as clear as a standard landline call, meaning that you will be able to enjoy more productive conversations with clients and colleagues.
4. Optimised International Communication
If there are aspects of your business that require long-distance, international communication, then using a VoIP could revolutionise your operations. Many VoIP services allow you to make international calls with minimal charges and at local rates. When you make an international call, the VoIP provider essentially places the phone call from within the country you are contacting, so that you are only charged their local rate for the call. The quality of international calls placed using a VoIP is also a marked improvement on traditional network calls.
Read about our VOIP for Small Businesses services.
