While it may seem unlikely that any business hasn’t undergone a digital transformation, it is still the case that many small businesses, especially those that have been in place for a number of years, have no online presence or digital infrastructure. Implicating a digital transformation can completely overhaul the way that your business functions, creating a more efficient, satisfactory, and user-oriented customer and employee experience.
Moving to digital infrastructure can provide small businesses with data driven insights which inform their services and client relations: in fact, 46% of companies investing in digital technology (not taking into account those beginning the digital transformation of their business) have experience an increase in their annual turnover. Moving to a digital infrastructure brings your business to a wider audience and, in turn, gives you the opportunity to widen and maintain your customer support base.
It’s no secret that small businesses are most threatened by the many and constant running costs, but moving to a digital-led format can dramatically reduce these. Reducing these costs not only decreases the financial strain on your business, but also leaves you and your employees freer to concentrate on product delivery and client satisfaction. With this in mind, it’s hardly surprising that 75% of small businesses use at least one form of digital technology to help the overall functioning of their business.
The reduction of administrative and financial pressures also empowers SMEs to become more competitive, flexible, and innovative in their practices. Moving to cloud based systems is one of the most popular forms of digital transformation for many SMEs, where the integration of systems and technology across users and different locations provides flexibility and the cost-efficient option of working from home. Indeed, considering almost 85% of all cloud-based app investments are from small or medium sized businesses, it appears that this accessible and affordable form of digital transformation is almost perfectly suited to the SME model.
If you’d like to find out how digital transformation can further help your business, then Corona IT Solutions are here to help. A range of possible digital solutions are provided by our in-house experts, and you can read about a huge range of potential alternatives on our blog. Not sure what you and your business need? Contact us here.
