VoIP (Voice over Internet Protocol) are phone systems which rely on the internet to make and receive calls. The key difference with VoIP is the use of the internet in comparison with traditional phone systems which rely on telephone networks and are built on a landline.
VoIP phone systems are increasingly easing the transition to work-from-home setups and improving team collaboration and over the last two years we have seen both large and small businesses choosing to switch to VoIP systems.
So, what are the key benefits and why are customers choosing VoIP systems?
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Cost Savings
One of the key benefits of a VoIP is a reduction in overall operational costs as it removes the need for expensive hardware traditionally required with landline systems.
It can also dramatically reduce the costs on overseas calls and communications with data from 2020/2021 revealing that small businesses that switched to VOIP phones service made a 90% savings on international calls and 75% reduction on overall operational costs.
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Security
Another benefit of VoIP is the reliability of a cloud system which has been found to increase the productivity of many businesses. If the internet connection is interrupted or goes down the system can automatically recover phone lines which reduces inactivity and customer’s time spent on recovering lines.
The reliability and flexibility that VoIP can provide for businesses therefore not only improves your employees experience but also the customer’s experience too.
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Scalability and Ease of Use
For many modern work environments flexibility and adaptability is key. VoIP offers a flexible communications system where businesses can add and remove employees from their phone systems quickly and with ease.
The installation process of VoIP is extremely quick as all you need is an internet connection! The use of an internet connection rather than telephone networks also allows for greater flexibility for businesses if there are changing work patterns, such as employees needing to work from home or from overseas locations.
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Global connection
A key benefit of VoIP is that it reflects the needs of modern and globalised work environments. It provides a system which not only allows for remote working but connects you to customers, colleagues, and users globally.
At Corona IT Solutions our support is flexible and tailored to suit your needs. From outsourcing one part of your systems to a dedicated end-to-end management program for your business infrastructure, we work around you. We also provide comprehensive support and maintenance packages for your business phone system. If you are looking for more information on how a VoIP system can benefit you and your business or advice on which provider to go with, please get in touch on Tel: 01228 210380 or Email: info@corona-it.co.uk
